As most of you know, HAM is currently in the process of migrating our email to Exchange Online. Before we cut over on Friday, August 14th at 5pm EST, we need to get everybody upgraded to the latest version of Office.

If you’d like to get your office suite upgraded right away, and you’re comfortable installing your own software, feel free to follow the steps below. Make sure to let IT know when you have completed the upgrade.

If you’d prefer to have IT perform the upgrade for you, just let HelpDesk@HealthAffiliatesMaine.com know that you’d like to schedule a session.

1. Configure your Office 365 account

We have partnered with Systems Engineering to help us migrate email from our local Exchange Server to Exchange Online. At this point, you should have already received an email similar to this:

Note: If you didn’t receive this email, please let IT know right away.

By clicking the “Start” button and following the instructions, you are setting up the Office 365 account needed for the next step. You can skip this step if you’ve already done this.

2. Log into Office Online

Go to https://office.com and log in using your windows password and the following format for your username:

username@healthaffiliatesmaine.com
 
This can be a bit confusing. The login LOOKS like an email address, but it is not. It is your Windows username (usually first initial + last name) in front of @healthaffiliatesmaine.com. So for me, since my Windows username is rrunnels, I use rrunnels@healthaffiliatesmaine.com as my office.com username, even though my actual email address is Randy.Runnels@HealthAffiliatesMaine.com.

Once you’ve logged in you should see a list of apps and a button to Install Office.

Click Install Office, and then choose the Premium Office Apps link from the drop down.

3. Install the App

Depending on your browser, select Setup (in Chrome), Run (in Edge or Internet Explorer), or Save File (in Firefox).

If you see the User Account Control prompt that says, Do you want to allow this app to make changes to your device? select Yes.

Please ensure all documents in all Office (including Outlook) apps are saved and that the apps are saved. The installation will halt if an Office app is opened while it is installing. 

If you have shortcuts to any Office apps on your desktop/home screen or in your taskbar (the bar at the bottom of the screen), they will not work/disappear after the installation. After opening an Office app, you can right click on its icon in the task bar, then left click “Pin to taskbar” to keep it there after the app is closed. 

Potential pitfall: At this point some people may not be able to proceed without entering admin credentials. If this happens, find your computer name, and try using [Computer Name]\Bruce as the username (leave the password blank). On my machine it would be: HAM13a\Bruce – if this doesn’t work, grab someone from IT and we’ll log in for you.
 
The install begins. 

 

If the installation takes an exceptionally long time to complete (45+ minutes), please let IT know and they can assist you.

 

Your install is finished when you see the phrase, “You’re all set! Office is installed now”
and an animation plays to show you where to find Office applications on your computer.
Select Close.

4. Activate Office

To open an Office app, select the Start button (lower-left corner of your screen) and type
the name of an Office app, like Word, then select its icon in the search results.

When the Office app opens, accept the license agreement. Office is activated and ready to
use.

Please make sure to let IT know when you have completed the upgrade.